# Vanguard and VALORANT error codes, in plain words.
#
# Checked 2026-10-31 against Riot's support pages:
#   codes     https://support.riotgames.com/valorant/performance/error-codes-and-solutions-in-valorant  (updated 2 Jun 2026)
#   security  https://support.riotgames.com/riot/performance/vanguard-security-requirements           (31 May 2026)
#   restrict  https://support.riotgames.com/riot/penalties/error-van-restriction  (and -1, -3, -5)
#   iommu     https://support.riotgames.com/riot/support-tools/enabling-iommu
#
# `codes` are the spellings the game shows. `aliases` are what players often
# type instead. Lookup ignores case, spaces and colons ("van9003" works).
# `checks` names the checks Pitstop runs to confirm the cause on this PC.
# `bios = true` shows the Restart into BIOS button (shutdown /r /fw /t 0).

[[error]]
codes = ["VAN 9001"]
title = "TPM 2.0 is off"
means = "On Windows 11, Vanguard needs TPM 2.0."
steps = [
  "Turn on TPM 2.0 in the BIOS. On AMD it's called fTPM, on Intel it's PTT.",
  "Save, restart and launch the game again.",
]
checks = ["tpm"]
bios = true
source = "security"

[[error]]
codes = ["VAN 9003"]
title = "Secure Boot is off"
means = "On Windows 11, Vanguard needs Secure Boot."
steps = [
  "Turn on Secure Boot in the BIOS.",
  "The PC must boot in UEFI mode with CSM off.",
  "Save, restart and launch the game again.",
]
checks = ["secure_boot", "bios_mode"]
bios = true
source = "security"

[[error]]
codes = ["VAN 1067"]
title = "TPM 2.0 or Secure Boot is off"
means = "On Windows 11 this usually means TPM 2.0 or Secure Boot is off. Riot also lists it among connection errors."
steps = [
  "Check TPM 2.0 and Secure Boot first.",
  "Restart the PC.",
  "If it persists, reinstall Vanguard.",
]
checks = ["tpm", "secure_boot"]
bios = true
source = "codes"

[[error]]
codes = ["VAN: RESTRICTION"]
title = "A Windows update or a security feature is needed"
means = "Vanguard needs Windows 10 build 19045 or newer, Windows 11 build 26100 or newer, or a security feature. The message names which one."
steps = [
  "Read the requirement named in the message.",
  "Run Windows Update until no updates are left, or turn on the named feature.",
]
checks = ["windows_build", "tpm", "secure_boot", "memory_integrity", "iommu"]
source = "restrict"

[[error]]
codes = ["VAN: RESTRICTION 1"]
title = "Secure Boot couldn't be verified"
means = "Vanguard couldn't confirm that Secure Boot is on."
steps = [
  "Turn on Secure Boot in the BIOS.",
  "If it's already on, update the BIOS from the board maker's site.",
]
checks = ["secure_boot"]
bios = true
source = "restrict"

[[error]]
codes = ["VAN: RESTRICTION 3"]
title = "The game can't be verified on its drive"
means = "The game is installed on a drive Vanguard can't verify."
steps = [
  "Reinstall the game on the drive Windows is on, usually C:.",
]
checks = ["install_drive"]
source = "restrict"

[[error]]
codes = ["VAN: RESTRICTION 5"]
title = "Memory integrity is off"
means = "Vanguard needs Memory integrity (HVCI, part of VBS) on this PC."
steps = [
  "Open Windows Security, then Device security, then Core isolation.",
  "Turn Memory integrity on.",
  "Restart the PC.",
]
checks = ["memory_integrity"]
source = "restrict"

[[error]]
codes = ["VAN -81"]
aliases = ["VAN 81"]
title = "The Vanguard service didn't start"
means = "The Vanguard service failed to start."
steps = [
  "Restart the PC.",
  "If it persists, reinstall Vanguard and the game.",
]
checks = ["drivers"]
source = "codes"

[[error]]
codes = ["VAL 44"]
title = "Vanguard isn't initialized"
means = "Vanguard isn't running yet."
steps = [
  "Restart the Riot Client.",
  "If it persists, uninstall Vanguard and launch the game again. It reinstalls itself.",
]
source = "codes"

[[error]]
codes = ["VAL 45"]
title = "Vanguard needs a restart"
means = "Vanguard was installed or updated and needs a reboot."
steps = ["Restart the PC."]
source = "codes"

[[error]]
codes = ["VAN 128"]
title = "Connection error"
means = "Vanguard lost its connection."
steps = [
  "Restart the PC and the Riot Client.",
  "If it persists, reinstall Vanguard.",
]
source = "codes"

[[error]]
codes = ["VAN 138"]
title = "Running in a virtual machine"
means = "The game isn't allowed in a virtual machine."
steps = ["Install it on a physical Windows PC."]
checks = ["vm"]
source = "codes"

[[error]]
codes = ["VAN 152"]
title = "Hardware ban"
means = "This PC is banned, typically for about 4 months. No tool can lift it, and HWID spoofers get you banned again."
steps = ["If you have questions about the ban, submit a ticket to Riot support."]
source = "codes"

[[error]]
codes = ["VAL 5"]
title = "Logged in elsewhere"
means = "Your account is signed in on another device."
steps = ["Log out from all devices, then sign in here again."]
source = "codes"

[[error]]
codes = ["VAL 7"]
title = "Can't reach the session service"
means = "The account may be suspended, or the service is down."
steps = [
  "Check your email for a suspension notice.",
  "Check the Riot status page.",
]
source = "codes"

[[error]]
codes = ["VAL 29"]
title = "Network or firewall"
means = "Something on your network or firewall is blocking the game."
steps = ["Allow the game through Windows Defender Firewall."]
checks = ["firewall"]
source = "codes"

[[error]]
codes = ["VAL 39", "VAL 46"]
title = "Server maintenance"
means = "The servers are down for maintenance or planned downtime."
steps = ["Wait. Nothing on your PC needs fixing."]
source = "codes"

[[error]]
codes = ["VAL 62"]
title = "No game servers to ping"
means = "Your network can't reach the game servers."
steps = [
  "Restart the Riot Client.",
  "Check that the firewall allows the game.",
]
checks = ["firewall"]
source = "codes"

# Where each setting lives in the BIOS. Menu names can differ a little
# between BIOS versions; Pitstop reads the board maker from the firmware.
# For other board makers Pitstop doesn't guess a path: it says the setting
# is usually under Security or Boot, and to search the BIOS for its name.
# IOMMU: Riot says turning it on has a negligible performance impact.

[[bios]]
vendor = "ASUS"
setting = "secure_boot"
path = ["Advanced Mode (F7)", "Boot", "Secure Boot", "OS Type: Windows UEFI mode"]

[[bios]]
vendor = "ASUS"
setting = "csm"
path = ["Advanced Mode (F7)", "Boot", "CSM", "Launch CSM: Disabled"]

[[bios]]
vendor = "ASUS"
setting = "tpm_amd"
path = ["Advanced Mode (F7)", "Advanced", "AMD fTPM configuration", "TPM Device Selection: Firmware TPM"]

[[bios]]
vendor = "ASUS"
setting = "tpm_intel"
path = ["Advanced Mode (F7)", "Advanced", "PCH-FW Configuration", "PTT: Enable"]

[[bios]]
vendor = "ASUS"
setting = "iommu_amd"
path = ["Advanced Mode (F7)", "Advanced", "AMD CBS", "NBIO Common Options", "IOMMU: Enabled"]

[[bios]]
vendor = "ASUS"
setting = "iommu_intel"
path = ["Advanced Mode (F7)", "Advanced", "System Agent (SA) Configuration", "VT-d: Enabled"]