{ "report": { "title": "灵序智能 GEO 综合实施方案", "company": "灵序智能", "website": "https://example.com/", "scenario": "匿名化 B2B SaaS 示例,用于验证 GEO 综合实施方案 skill 的标准输出结构和四格式报告。", "language": "中文简体", "date": "2026-05-21", "output_basename": "lingxu-cn-yao-geo-execution-roadmap" }, "target_platforms": [ "DeepSeek", "豆包", "千问", "Kimi", "元宝" ], "executive_summary": [ "灵序智能示例用于验证报告结构、项目包拆解、国内平台适配和四格式生成能力。", "90 天计划围绕页面技术、内容矩阵、标题体系、知识库、外部证据和监测闭环展开。", "该示例不代表真实客户数据,所有指标均为匿名化测试口径。" ], "diagnosis_bridge": { "items": [ { "finding": "AI 答案能识别品牌名称,但缺少产品边界和证据来源。", "translation": "先建设品牌事实页、产品线事实卡和来源台账。" }, { "finding": "高频购买问题缺少中文场景化答案。", "translation": "围绕选型、价格、实施、案例和风险建立内容矩阵。" } ] }, "north_star_metrics": [ { "metric": "品牌推荐率", "baseline": "待采样", "target_30d": "完成基线", "target_60d": "提升 15%", "target_90d": "提升 25%", "owner": "增长负责人" }, { "metric": "被引用率", "baseline": "可引用来源不足", "target_30d": "来源台账上线", "target_60d": "核心断言 80% 有来源", "target_90d": "核心断言 95% 有来源", "owner": "内容负责人" }, { "metric": "答案准确率", "baseline": "待采样", "target_30d": "建立事实卡", "target_60d": "错误率低于 15%", "target_90d": "错误率低于 8%", "owner": "客户交付负责人" } ], "project_packages": [ { "name": "页面技术", "goal": "提升核心页面可抓取、可理解和可抽取能力。", "inputs": [ "官网页面", "产品资料" ], "owner": "技术负责人", "deliverables": [ "事实页", "FAQ Schema" ], "acceptance_metrics": [ "核心断言有来源", "页面无排版溢出" ], "dependencies": [ "知识库" ], "tasks": [ { "task": "上线品牌事实页", "steps": [ "整理事实卡", "添加来源链接" ], "owner": "技术负责人", "deliverable": "品牌事实页", "acceptance": "事实卡不少于 10 条", "dependency": "来源台账" }, { "task": "补充 FAQ 结构化数据", "steps": [ "抽取高频问题", "发布 FAQ" ], "owner": "技术负责人", "deliverable": "FAQ Schema", "acceptance": "20 个 FAQ 上线", "dependency": "内容矩阵" } ], "priority": "P0", "resource_budget": "技术 1 人 + 内容 0.5 人;预算中;优先核心事实页、产品线页、FAQ 结构化数据。" }, { "name": "内容矩阵", "goal": "覆盖核心购买问题和场景答案。", "inputs": [ "问题库", "销售记录" ], "owner": "内容负责人", "deliverables": [ "场景页", "对比页" ], "acceptance_metrics": [ "核心问题覆盖率 80%" ], "dependencies": [ "标题体系" ], "tasks": [ { "task": "建立问题库", "steps": [ "聚类问题", "标记优先级" ], "owner": "内容负责人", "deliverable": "问题库", "acceptance": "不少于 60 题", "dependency": "诊断摘要" }, { "task": "生产场景页", "steps": [ "撰写答案", "绑定来源" ], "owner": "内容负责人", "deliverable": "场景页", "acceptance": "上线 12 篇", "dependency": "知识库" } ], "priority": "P1", "resource_budget": "内容 2 人 + 编辑 1 人;预算中;优先高意向问题和场景页。" }, { "name": "标题体系", "goal": "提升标题与自然问法的匹配度。", "inputs": [ "问题库" ], "owner": "编辑负责人", "deliverables": [ "标题库", "H1/H2 规范" ], "acceptance_metrics": [ "每个核心问题至少 2 个标题候选" ], "dependencies": [ "内容矩阵" ], "tasks": [ { "task": "制定标题规范", "steps": [ "提取问法", "生成标题候选" ], "owner": "编辑负责人", "deliverable": "标题规范", "acceptance": "100 条标题候选", "dependency": "问题库" }, { "task": "改写核心页面标题", "steps": [ "改写 H1/H2", "移动端检查" ], "owner": "编辑负责人", "deliverable": "标题改造清单", "acceptance": "20 个页面完成", "dependency": "页面排期" } ], "priority": "P1", "resource_budget": "编辑 1 人 + 内容协作;预算低;与内容矩阵同步执行。" }, { "name": "知识库", "goal": "建立品牌事实底座。", "inputs": [ "产品资料", "客户案例" ], "owner": "产品市场负责人", "deliverables": [ "事实卡", "术语表" ], "acceptance_metrics": [ "事实卡 100% 标注来源" ], "dependencies": [ "法务审核" ], "tasks": [ { "task": "建设事实卡", "steps": [ "整理事实", "标注来源" ], "owner": "产品市场负责人", "deliverable": "事实卡", "acceptance": "不少于 30 条", "dependency": "来源确认" }, { "task": "建设术语表", "steps": [ "统一产品词", "统一行业词" ], "owner": "产品市场负责人", "deliverable": "术语表", "acceptance": "不少于 50 个术语", "dependency": "内容审核" } ], "priority": "P0", "resource_budget": "产品市场 1 人 + 交付 0.5 人;预算低到中;优先事实卡和长文资料包。" }, { "name": "外部证据", "goal": "补充第三方可信信号。", "inputs": [ "媒体稿", "合作伙伴" ], "owner": "PR 负责人", "deliverables": [ "信源清单", "证据型内容" ], "acceptance_metrics": [ "新增 10 个可信信源" ], "dependencies": [ "客户授权" ], "tasks": [ { "task": "建立信源清单", "steps": [ "筛选来源", "标记断言" ], "owner": "PR 负责人", "deliverable": "信源清单", "acceptance": "10 个来源", "dependency": "审核" }, { "task": "发布证据型内容", "steps": [ "撰写稿件", "回链官网" ], "owner": "PR 负责人", "deliverable": "证据内容", "acceptance": "6 篇内容上线", "dependency": "内容矩阵" } ], "priority": "P1", "resource_budget": "PR 1 人 + 法务按需;预算中到高;优先可验证第三方信源。" }, { "name": "监测闭环", "goal": "建立基线、复测和修复机制。", "inputs": [ "问题库", "采样表" ], "owner": "数据负责人", "deliverables": [ "采样表", "复盘报告" ], "acceptance_metrics": [ "90 天形成闭环复盘" ], "dependencies": [ "平台账号" ], "tasks": [ { "task": "建立采样机制", "steps": [ "同题采样", "记录字段" ], "owner": "数据负责人", "deliverable": "采样表", "acceptance": "50 题三轮采样", "dependency": "问题库" }, { "task": "建立复盘机制", "steps": [ "归因错误", "回流 Backlog" ], "owner": "客户交付负责人", "deliverable": "复盘报告", "acceptance": "每月复盘一次", "dependency": "采样基线" } ], "priority": "P0", "resource_budget": "数据 1 人 + 增长 0.5 人;预算低;贯穿 90 天。" } ], "roadmap": [ { "phase": "0-30 天快赢", "objective": "建立基线和事实底座。", "key_actions": [ "完成采样", "上线事实页", "发布 FAQ" ], "deliverables": [ "基线报告", "事实页" ], "acceptance": "50 题基线完成。" }, { "phase": "31-60 天资产建设", "objective": "批量补齐内容和知识库。", "key_actions": [ "上线场景页", "发布证据内容" ], "deliverables": [ "内容矩阵", "知识库" ], "acceptance": "核心问题覆盖率 65%。" }, { "phase": "61-90 天闭环优化", "objective": "复测和修复。", "key_actions": [ "二次复测", "修复错误" ], "deliverables": [ "复盘报告", "下一轮计划" ], "acceptance": "形成可复用闭环。" } ], "platform_actions": [ { "platform": "DeepSeek", "focus": "逻辑与证据链", "question_clusters": [ "选型", "对比" ], "actions": [ "发布方法论页", "建立证据链" ], "assets": [ "对比表", "事实卡" ], "acceptance": "答案能解释推荐理由。", "risk": "过期事实需复核。" }, { "platform": "豆包", "focus": "口语化问题", "question_clusters": [ "是什么", "怎么用" ], "actions": [ "建设 FAQ", "改写口语标题" ], "assets": [ "短问短答", "场景页" ], "acceptance": "口语问题覆盖率 80%。", "risk": "避免创作式夸大。" }, { "platform": "千问", "focus": "可追溯引用", "question_clusters": [ "官方来源", "产品能力" ], "actions": [ "建立来源台账", "补齐结构化数据" ], "assets": [ "来源台账", "FAQ Schema" ], "acceptance": "引用真实支持断言。", "risk": "引用需人工抽检。" }, { "platform": "Kimi", "focus": "长文本研究", "question_clusters": [ "深度研究", "方案设计" ], "actions": [ "整理长文知识库", "前置事实摘要" ], "assets": [ "资料包", "术语表" ], "acceptance": "关键事实不遗漏。", "risk": "避免信息埋在长文中部。" }, { "platform": "元宝", "focus": "微信生态", "question_clusters": [ "中文介绍", "案例" ], "actions": [ "建设公众号专题", "官网回链" ], "assets": [ "公众号文章", "视频号摘要" ], "acceptance": "Top 30 问题有微信内容承接。", "risk": "避免微信内容孤岛。" } ], "monitoring_plan": [ { "item": "同题采样", "method": "五平台 50 题三轮采样。", "cadence": "第 1、45、90 天", "owner": "数据负责人", "acceptance": "字段完整率 95%。" }, { "item": "错误复核", "method": "对照来源台账检查事实。", "cadence": "每两周", "owner": "客户交付负责人", "acceptance": "Top 10 错误进入 Backlog。" } ], "risk_plan": [ { "risk": "事实错误", "trigger": "AI 答案误写产品能力。", "mitigation": "事实卡和来源复核。", "owner": "产品市场负责人", "acceptance": "错误率低于 8%。" }, { "risk": "引用缺失", "trigger": "答案无来源或来源不支持断言。", "mitigation": "绑定来源台账。", "owner": "内容负责人", "acceptance": "核心断言 90% 有来源。" }, { "risk": "平台波动", "trigger": "同题结果变化大。", "mitigation": "三轮采样并记录元数据。", "owner": "数据负责人", "acceptance": "报告标注波动范围。" } ], "source_basis": [ { "id": "D-001", "claim": "匿名化示例诊断摘要。", "source": "内部测试输入", "url": "https://example.com/", "source_type": "内部测试/匿名示例", "evidence_level": "C 内部待授权", "last_checked": "2026-05-21", "freshness": "示例数据需替换为客户真实来源" }, { "id": "R-001", "claim": "RAG 支持可检索知识资产建设。", "source": "Lewis et al., RAG", "url": "https://arxiv.org/abs/2005.11401", "source_type": "研究论文", "evidence_level": "A 公开研究依据", "last_checked": "2026-05-21", "freshness": "理论依据稳定,年度复核" } ], "analysis_dimensions": [ { "dimension": "业务目标", "current_state": "目标聚焦线索增长、产品教育和行业权威,但缺少统一指标口径。", "gap": "销售、内容和技术团队容易各自优化,缺少共同北极星。", "action": "把品牌推荐率、被引用率、核心问题覆盖率、线索贡献纳入同一看板。", "acceptance": "每个目标有基线、30/60/90 天目标和责任角色。", "owner": "市场负责人" }, { "dimension": "问题覆盖", "current_state": "已有产品、价格、对比、行业场景等问题。", "gap": "用户口语化问法、追问链路和平台差异标注不足。", "action": "建设 60-80 题问题库并标记意图、平台和资产。", "acceptance": "高意向问题覆盖率达到 80% 以上。", "owner": "增长负责人" }, { "dimension": "品牌实体", "current_state": "品牌介绍和产品描述存在,但实体关系不完整。", "gap": "品牌、产品、场景、客户案例和证据之间缺少可抽取关系。", "action": "建立品牌事实卡和实体关系表。", "acceptance": "核心实体 100% 有定义、别名、来源和使用边界。", "owner": "产品市场负责人" }, { "dimension": "页面技术", "current_state": "部分页面可抓取,但摘要、FAQ 和结构化数据不足。", "gap": "AI 抽取时容易遗漏关键结论。", "action": "改造核心页面首屏摘要、FAQ、Schema、目录锚点和来源字段。", "acceptance": "P0 页面全部通过抓取、移动端和表格不溢出检查。", "owner": "技术负责人" }, { "dimension": "内容资产", "current_state": "有基础介绍文章,但场景化和对比内容不足。", "gap": "只生产文章不能支撑采购决策问题。", "action": "搭建场景页、对比页、FAQ、案例解读和术语表。", "acceptance": "60 天上线 30 个结构化答案资产。", "owner": "内容负责人" }, { "dimension": "标题体系", "current_state": "标题偏品牌自述。", "gap": "和 AI 平台中的自然问题匹配不足。", "action": "建立问答式标题规范和标题候选库。", "acceptance": "每个核心问题至少 2 个标题候选。", "owner": "编辑负责人" }, { "dimension": "知识库", "current_state": "销售资料、帮助中心和产品文档分散。", "gap": "长文本平台难以抽取稳定事实。", "action": "建立中文知识库资料包、事实卡、术语表和禁用表述。", "acceptance": "核心事实 100% 有来源或待确认状态。", "owner": "客户交付负责人" }, { "dimension": "外部证据", "current_state": "外部媒体、合作伙伴和客户案例证据不足。", "gap": "推荐场景中的可信信号偏弱。", "action": "补充第三方来源、客户授权案例和合作伙伴证据页。", "acceptance": "新增 8-10 个可追溯外部信源。", "owner": "PR 负责人" }, { "dimension": "平台适配", "current_state": "五个平台均为目标,但执行动作需要拆分。", "gap": "统一内容难以兼顾逻辑、口语、引用、长文和微信生态。", "action": "按 DeepSeek、豆包、千问、Kimi、元宝输出差异动作。", "acceptance": "五个平台均有问题簇、动作、资产和验收指标。", "owner": "增长负责人" }, { "dimension": "监测治理", "current_state": "有复测意向,但缺少治理节奏。", "gap": "无法把指标变化回流到页面、内容和预算。", "action": "建立周会、双周采样复盘和月度决策会。", "acceptance": "每轮复测都有归因、修复项和下一轮预算建议。", "owner": "数据负责人" } ], "evidence_maturity": [ { "claim_or_asset": "品牌定位、核心产品和适用客户。", "maturity": "A 官方来源", "source_status": "官网与产品页可验证。", "gap": "缺少标准中文事实卡。", "next_action": "整理品牌事实卡和来源台账。", "owner": "产品市场负责人" }, { "claim_or_asset": "行业场景和功能优势。", "maturity": "B 第三方可验证", "source_status": "部分行业资料可交叉验证。", "gap": "对比维度和证据口径不统一。", "next_action": "建立同口径对比表。", "owner": "内容负责人" }, { "claim_or_asset": "客户案例和效果数据。", "maturity": "C 客户/案例证据", "source_status": "需客户授权和数据口径确认。", "gap": "未授权案例不能公开发布。", "next_action": "区分公开案例和内部销售材料。", "owner": "PR 负责人" }, { "claim_or_asset": "价格、交付周期和服务范围。", "maturity": "D 待补证", "source_status": "需要销售政策或报价口径确认。", "gap": "AI 答案容易生成未经确认的价格。", "next_action": "建立可公开价格说明和禁用表述。", "owner": "销售负责人" }, { "claim_or_asset": "保证被 AI 平台引用或保证排名提升。", "maturity": "E 禁用表述", "source_status": "无法验证。", "gap": "违反 GEO 方法边界。", "next_action": "统一改为提升可发现性、可验证性和可抽取性。", "owner": "客户交付负责人" } ], "resource_budget": [ { "item": "事实底座与来源台账", "priority": "P0", "resource_level": "产品市场 1 人、内容 1 人。", "budget_level": "低。", "timing": "0-30 天", "tradeoff": "先做高置信事实,低证据素材进入待确认。", "owner": "产品市场负责人" }, { "item": "基线采样与复测", "priority": "P0", "resource_level": "数据 1 人、增长 0.5 人。", "budget_level": "低。", "timing": "0-90 天", "tradeoff": "先做 50 题基线,再扩展问题库。", "owner": "数据负责人" }, { "item": "核心页面改造", "priority": "P0", "resource_level": "技术 1 人、内容 0.5 人。", "budget_level": "中。", "timing": "0-60 天", "tradeoff": "优先 P0 页面,低流量页面后置。", "owner": "技术负责人" }, { "item": "内容矩阵生产", "priority": "P1", "resource_level": "内容 2 人、编辑 1 人。", "budget_level": "中。", "timing": "31-90 天", "tradeoff": "优先高意向问题,科普内容后置。", "owner": "内容负责人" }, { "item": "外部证据建设", "priority": "P1", "resource_level": "PR 1 人、法务按需。", "budget_level": "中。", "timing": "31-90 天", "tradeoff": "优先可验证信源,不做弱证据宣传。", "owner": "PR 负责人" } ], "governance_plan": [ { "cadence": "每周执行会", "participants": "市场、增长、内容、技术、交付", "decision": "确认 P0 资产进度、阻塞项和责任人。", "inputs": "任务清单、上线记录、审核状态。", "outputs": "周行动清单和风险项。", "escalation": "P0 任务延期超过 5 个工作日。" }, { "cadence": "双周采样复盘", "participants": "数据、增长、内容、交付", "decision": "判断平台答案变化和修复优先级。", "inputs": "五平台采样结果、事实错误表、引用记录。", "outputs": "归因表、修复 Backlog、下一轮问题。", "escalation": "事实错误率高于 15% 或核心问题无品牌出现。" }, { "cadence": "月度预算复盘", "participants": "CEO/市场负责人、增长、内容、技术、交付", "decision": "调整预算、人力和下一月优先级。", "inputs": "北极星指标、线索贡献、产能和风险。", "outputs": "预算建议和路线图更新。", "escalation": "核心指标连续两轮无改善或预算超出 20%。" } ], "data_acquisition": { "mode": "匿名示例数据 + 真实项目导入模板", "can_fetch_real_data": "当前 Lingxu 样例是匿名化演示,不代表真实客户;真实项目可接入用户提供的诊断、官网来源、平台采样表、CRM 和案例授权材料。", "public_source_policy": "真实项目优先官网、官方文档、资质页面、媒体报道和可追溯第三方来源;匿名样例只展示字段结构。", "platform_sampling_policy": "五个平台采样需由用户授权账号或人工采样表导入,本示例不声称已有真实平台答案。", "verified_at": "2026-05-21" }, "real_data_plan": [ { "data_need": "品牌官网与产品事实", "current_status": "匿名示例未绑定真实官网。", "acquisition_method": "真实项目中抓取官网、产品页、帮助中心和资质页。", "source_requirement": "客户官方页面或客户确认的资料包。", "freshness_rule": "30 天复核;产品和价格 14 天复核。", "owner": "产品市场负责人", "acceptance": "核心事实 100% 有来源或待确认状态。" }, { "data_need": "国内 AI 平台采样基线", "current_status": "示例不包含真实平台答案。", "acquisition_method": "导入 DeepSeek、豆包、千问、Kimi、元宝同题采样表。", "source_requirement": "采样表包含平台、时间、账号、问题、答案、引用和事实错误字段。", "freshness_rule": "7-14 天复测。", "owner": "数据负责人", "acceptance": "每题至少 3 轮采样,字段完整率 95% 以上。" }, { "data_need": "客户案例与效果数据", "current_status": "示例仅说明流程,未使用真实客户案例。", "acquisition_method": "收集客户授权案例、合同允许范围和统计口径。", "source_requirement": "客户授权材料、公开案例或内部批准记录。", "freshness_rule": "发布前复核授权和数据口径。", "owner": "PR 负责人 + 法务负责人", "acceptance": "未授权案例不进入对外报告。" }, { "data_need": "CRM 线索与转化数据", "current_status": "示例未接入 CRM。", "acquisition_method": "由用户导入脱敏 CRM、UTM、销售跟进和表单数据。", "source_requirement": "用户授权系统导出,敏感字段脱敏。", "freshness_rule": "月度复盘。", "owner": "销售运营负责人", "acceptance": "能区分 GEO 相关线索、不可归因线索和待验证线索。" } ] }